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Team Lead, Account & Partner Management


[About Yanolja Cloud]

As part of Yanolja, Yanolja Cloud was established as a separate organization in 2019, to build on Yanolja’s extensive experience designing and deploying innovative technology solutions. Yanolja Cloud provides cloud-based SaaS solutions for hotels to residences, food and beverage establishments, golf, and other leisure facilities, in more than 170 global markets. Having grown through widespread adoption of its proprietary solutions, the company has also made multiple acquisitions and investments as it accelerated its ambition to be the preferred solution provider meeting the evolving needs of the global industry. Yanolja Cloud’s solutions support frictionless consumer experiences and drive operational efficiency for business operators.

 

[Overview of the Position] 

Yanolja Cloud’s partner and reseller ecosystem underpins Yanolja Cloud’s success. In addition to our direct sales, Yanolja Cloud works with and rely on our reseller partners (“Partners”) to help promote Yanolja Cloud, identify new business opportunities, co-sell the value of our solutions to clients, and provide deployment services needed to implement our technology solutions. Our Partners are stationed globally and serve the full spectrum of clients in the hospitality industry from food and beverage establishments, golf and leisure facilities, budget hotels, to 4 and 5 star hotels, chains, and resorts.
 

The Team Lead, Account & Partner Management, will be responsible for maintaining and growing recurring solutions revenue, fostering internal and external relationships, and supporting business operations for the successful delivery of solutions and services by Partners reselling Yanolja Cloud’s technology solutions. The Team Lead, Account & Partner Management’s duties will include: building relationships, managing relationships, and maintaining and growing relationships – which will constantly require evaluating the relationship, identifying areas for improvement, and devising strategies to strengthen the relationship, in order to ultimately drive significant revenue for Yanolja Cloud through the reseller channel.
 

The Team Lead, Account & Partner Management, will manage resellers and other distribution partners across the globe and be responsible for driving Partners to excel in pipeline generation and execute its GTM strategies and helping Partner representatives to resell Yanolja Cloud’s technology solutions successfully and effectively.
 

The Team Lead, Account & Partner Management, will work closely with other team members of Yanolja Cloud’s Strategic Partnerships Unit (e.g., Partner Acquisition) and other cross-functional departments to ensure alignment and integration of sales and reseller channel strategies, projects, and programs for successful implementation and execution.

 

[Responsibilities]

  • Managing the overall Partner relationship, including: strategic planning, revenue growth targets and all operations necessary to profitably retain, grow, and service the Partners and their customers.
  • Owning and driving relationships with Yanolja’s Partners globally, to generate significant resell revenue through new customer acquisitions and existing customer upsell/cross-sell.
  • Assisting Partners with product positioning, configuration, demonstrations, sales strategy, and closing of deals.
  • Collaborating with partners to develop and execute against GTM strategies and business activities.
  • Maintaining of Partner performance statistics and management reporting.
  • Becoming an expert in Yanolja Cloud’s solutions for Partners of all sizes and adapt recommendations quickly to suit varying Partner needs.
  • Serving as an advocate for the Partners, ensuring that the Partners’ perspective is clearly understood at Yanolja Cloud.
  • Recruiting , training, performance management, and development of the Account & Partner Management team.

 

[Qualifications]

  • 8+ years of relevant work experience  in alliance management, technology sales, business development, or consulting services
  • Strong track record of exceeding partner revenue targets (demonstrated ability to drive significant revenue through partnership management
  • Strategic thinker who is able to blend consulting and business strategy to develop compelling plans for partner initiatives
  • History of successfully developing and managing multiple strategic partnerships
  • Good knowledge of B2B SaaS technology and applications products/solutions, platform and SaaS
  • Excellent spoken and written communication, interpersonal, relationship-building skills
  • Experience with creating and building differentiated relationships with various partners in both B2C and B2B industry

 

[Work Location]

  • TBD(can be Korea, Singapore or Malaysia) 

 

[Employment type]

  • Regular (probation period must be included)